PMCC.Cafe FAQs
General Questions
- What is PMCC Cafe?
PMCC Cafe is a digital learning platform that offers structured training, learning management and professional development tools.
- Who is PMCC Cafe designed for?
It is designed for organisations, instructors and students involved in training, upskilling and lifelong learning.
- Is PMCC Cafe accessible on mobile devices?
Yes, the platform is mobile-friendly and works across most modern browsers and devices.
- How do I create an account on PMCC Cafe?
Click the “Sign Up” button on the homepage and follow the instructions based on your role.
- Is there a user guide or tutorial for new users?
Yes, user guides and video walkthroughs are available after logging in or upon request.
- Who can I contact for technical support?
You can email our support team at hello@pmcc-corporation.com or use the contact form on the website.
- Is PMCC Cafe HRD Corp claimable?
Not at the moment, however, courses offered through PMCC Cafe can be structured to meet HRD Corp claimable requirements.
For Organisations
- How do I register my organisation on PMCC Cafe?
Use the “Join as Organisation” option and fill in the required company and contact details.
- Can I assign multiple instructors to one course?
Yes, multiple instructors can be assigned and managed under a single course.
- How do I track my employees’ training progress?
Progress dashboards and reports are available to monitor completion rates and performance.
- Can I customise learning modules for my team?
Yes, organisations can upload their own content and design customised training paths.
- How do I generate reports for HRD Corp submission?
Reports can be downloaded directly from the admin dashboard for compliance purposes.
- Is there a dashboard for organisation admins?
Yes, organisation admins have access to a full dashboard to manage users, courses and reports.
For Instructors
- How do I upload and manage my courses?
You can upload content through your instructor dashboard using the course management tools.
- What formats are supported for course materials?
PDF, Word, Excel, PowerPoint, MP4 videos and links to external tools are supported.
- Can I schedule live sessions in PMCC Cafe?
Yes, instructors can schedule live classes using integrated Zoom or Google Meet links.
- How do I assess and mark students’ work?
Assessments can be created and marked through quizzes, assignments or manual grading.
- Can I communicate with students directly?
Yes, instructors can send messages or announcements within the platform.
- How do I access feedback from participants?
Feedback is available via course review forms and post-training evaluations.
For Students
- How do I enrol in a course?
Log in to your account, browse available courses and click “Enrol” to get started.
- Where can I view my learning progress?
Your learning dashboard shows your enrolments, course progress and completion status.
- Can I download course materials?
Yes, downloadable materials will be available under each course module if enabled by the instructor.
- How do I submit my assignments?
Assignments can be submitted directly through the course page under the relevant module.
- What happens if I miss a live session?
Recorded sessions may be available depending on the course setup. Check with your instructor.
- How do I receive my certificate of completion?
Certificates are automatically generated once you complete all required components of the course.
Platform Features
- What types of learning are supported (e.g. self-paced, blended)?
PMCC Cafe supports self-paced, live, and blended learning modes.
- Is there a limit to the number of users per course?
There is no fixed limit. Course capacity depends on the plan or package selected.
- How secure is the PMCC Cafe platform?
The platform uses secure login protocols and data encryption to protect user information.
- Can I integrate PMCC Cafe with other tools (e.g. Zoom, Google Meet)?
Yes, the platform supports integration with tools like Zoom, Google Meet and others.
- How often is PMCC Cafe updated or improved?
Updates are rolled out regularly to improve user experience and add new features.
